Last Updated: Wednesday 6 January 2021

We are here for you: Helping to keep our customers, partners, and staff safe 

The health, safety, and well-being of all our staff, customers, partners, and the communities in which we operate remain our top priority. Over the past few months, we have been working hard to put in place the necessary health and safety measures, and while we welcome the news that remote office operations have resumed in office locations, our offices are still closed to the public at this time.


Following guidance from local health authorities and the government, we have taken steps to resume testing in all our test centers. Booking is open for tests.

Schools Exams

Registration for the Cambridge Assessment International Examination session for private candidates has commenced according to advertised timelines. For more information about registration fees, dates, and deadlines please click here.

University/Professional Exams

Please contact the relevant exam board.

If you have any questions, our customer service team would be happy to assist you. Your question may also be answered by the FAQs below.

Find out how we are handling: 

Exams (IELTS, Cambridge, Aptis et al.) - Refunds, cancellations, rescheduling, and results

Events - Cancellations, rescheduling and venue updates

Higher education - Conference updates and studying abroad advice

Arts sector activities - Updates on workshops, grants, and competition results.

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