UK agent and counsellor training

British Council is the UK’s leading professional body for providing information on UK education. This programme has been developed by the British Council to assist agents and counsellors with in-depth knowledge and awareness of the UK as a study destination in order to effectively support students. The programme will also help to develop knowledge of the following:

  • UK education and training system; courses and qualifications at each level.
  • The attractions for students considering studying and living in the UK.
  • Quality assurance mechanism and how they operate.
  • Student lifestyle issues – living costs, travel and accommodation.
  • Course fees and scholarships.
  • Welfare and support provided for international students in the UK.
  • UK application procedures and standard entry requirements; visa and immigration regulations.

Professional aims

The course will:

  • Help agents and counsellors promote UK education effectively and provide high-quality information, resources and services to potential international students in key areas (covered by the course) such as; why choose the UK, the UK education systems, preparing students for a UK education, student experience, accommodation and cost of living, values and ethics, visas and immigration, employability, career services and post-study options, tuition fees, finances and the payment landscape.
  • Help agents and counsellors develop skills needed to source for information and update their knowledge.

Benefits

On successful completion of the British Council Agents and Counsellors Online Course and confirmation of your understanding of the National Code of Ethical Practice for Education Agents, an online certificate and digital badge from the British Council will be issued which will be visible in the ‘My Awards’ section of the UK training and engagement hub when you are logged in. The certificate and digital badge are recognised by UK institutions, valid for two years and allow you to share your achievement and show that you have the appropriate knowledge and awareness of the UK as a study destination If you are UK certified, you can also add your details to the database of certified counsellors, which is used by education providers, students and students’ parents.

Cost

The Course is 100% online and it is free of charge. Modules can be taken in any order, at any time. Experienced agents and counsellors can go straight to the assessment, saving study time.

  • Please note that the certificate is awarded to the candidates undertaking the course, and NOT the agency that the candidate works with.
  • The certificate is valid for two years only after which it is recommended that you take a refresher course.

The British Council also works closely with organisations in the UK higher education sector including the British Universities' International Liaison Association (BUILA), Universities UK International (UUKi), the UK Council for International Student Affairs (UKCISA), Association of Colleges, Council of British International Schools (COBIS) and English UK to develop the UK’s approach to working with education agents and counsellors. This includes working on the Agent Quality Framework (AQF), managing and developing the UK agent and counsellor training and engagement hub, hosting the global database of UK certified counsellors, and delivering in-person and online events for agents and counsellors.
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