Last updated: Wednesday 16 December 2020

When is the earliest available date for IELTS exams?

Test dates are available several times every month. Please click here to view the earliest test dates.

 

When will refunds be provided?

If you have applied for a refund and are yet to receive after 30 working days of your application, please contact us via email.

Can I transfer to the next available date for an IELTS exam?

If you need to change the date of your test from the date you originally booked, you can request a test day transfer up to five weeks before the test date. If you transfer your test date, you will be charged an administrative fee of 25% of the test fee. Please click here for more information on requesting a test day transfer.

Will I be charged a transfer fee or admin feee to reschedule my exam date?

Our top priority is your health and safety, test takers who have their tests cancelled due to COVID-19 pandemic will not be charged administrative fees for either refund of the test fee or transfer to a future test session.

I filled out a transfer form, but how do I select the speaking time for my exam?

We will schedule you for the speaking test and share the details before the test date, however, if the selected time is not convenient, please contact us  via exams.nigeria@ng.britishcouncil.org

 

Will I have to pay the difference if my rescheduled exam date is more expensive?

Our top priority is your health and safety, you will not be required to make an additional payment for tests rescheduled due to COVID-19 outbreak.

Is it possible to receive a full refund and a transfer with no deductions?

Our top priority is your health and safety, test takers who have their tests cancelled due to COVID-19 pandemic will not be charged administrative fees for either refund of the test fee or transfer to a future test session.

How can I get my results if your offices are closed?

1As our offices are still closed to the public, we will send out a paper copy of your IELTS Test Report Form (TRF) via courier delivery 13 days after the test date for the paper-based test, and three to five days after a computer-delivered test. Please allow at least seven working days for the delivery. Please note that all candidates will receive their results via courier.

Will the rescheduled exams remain at the same date/time?

The rescheduled test will not take place on the same date or time. An email will be sent 4 days before the new test date to inform you of your new test schedule. If you do not receive this mail notification, please contact us.

Will computer-based exams continue as scheduled?

Yes, Computer-delivered IELTS will continue as scheduled.

I registered for an exam through a British Council partner. How can I get a transfer?

All test takers whose tests were impacted by the COVID-19 restrictions are eligible for a test date transfer. Kindly contact the British Council partner to complete the rescheduling process on your behalf.

Has the results timeline changed?

The timeline for result release has not changed however, due to the directive from the Nigerian Governments, the issuance of the hardcopy of the TRFs was delayed but this has been resolved. All test takers whose results have been released have had their TRFs despatched. If you are yet to receive yours, please contact British Council via exams.nigeria@ng.britishcouncil.org

How can I prepare for the IELTS test?

Prepare for your IELTS test with a range of free resources from the British Council. There are videos and online lessons, as well as preparation books, apps, face-to-face courses, seminars and workshops. Kindly visit the prepare for IELTS test page to access the online resources. If you wish to purchase IELTS books, please visit the IELTS books page to view available books and information on how to order.