IELTS FAQs

Test dates are available several times every month. Please click here to view the earliest test dates.

If you have applied for a refund and are yet to receive after 30 working days of your application, please contact us via email. Please be advised that the timeline for processing refunds may be extended depending on the huge volume of refund requests our teams are receiving due to the current pandemic situation as well as due to refund applications with exceptional circumstances which require further review.

If you need to change the date of your test from the date you originally booked, you can request a test day transfer up to five weeks before the test date. If you transfer your test date, you will be charged an administrative fee of 25% of the test fee. Please click here for more information on requesting a test day transfer.

Our top priority is your health and safety, test takers who have their tests cancelled due to COVID-19 pandemic will not be charged administrative fees for either refund of the test fee or transfer to a future test session.

We will schedule you for the speaking test and share the details before the test date, however, if the selected time is not convenient, please contact us  via exams.nigeria@ng.britishcouncil.org

Our top priority is your health and safety, you will not be required to make an additional payment for tests rescheduled due to COVID-19 outbreak.

Our top priority is your health and safety, test takers who have their tests cancelled due to COVID-19 pandemic will not be charged administrative fees for either refund of the test fee or transfer to a future test session.

1As our offices are still closed to the public, we will send out a paper copy of your IELTS Test Report Form (TRF) via courier delivery 13 days after the test date for the paper-based test, and three to five days after a computer-delivered test. Please allow at least seven working days for the delivery. Please note that all candidates will receive their results via courier.

The rescheduled test will not take place on the same date or time. An email will be sent 4 days before the new test date to inform you of your new test schedule. If you do not receive this mail notification, please contact us.

Yes, Computer-delivered IELTS will continue as scheduled.

All test takers whose tests were impacted by the COVID-19 restrictions are eligible for a test date transfer. Kindly contact the British Council partner to complete the rescheduling process on your behalf.

The timeline for result release has not changed however, due to the directive from the Nigerian Governments, the issuance of the hardcopy of the TRFs was delayed but this has been resolved. All test takers whose results have been released have had their TRFs despatched. If you are yet to receive yours, please contact British Council via exams.nigeria@ng.britishcouncil.org

Prepare for your IELTS test with a range of free resources from the British Council. There are videos and online lessons, as well as preparation books, apps, face-to-face courses, seminars and workshops. Kindly visit the prepare for IELTS test page to access the online resources. If you wish to purchase IELTS books, please visit the IELTS books page to view available books and information on how to order.