IELTS FAQs (Frequently Asked Questions)

This option allows test-takers to receive instant payment confirmation within the online registration portal. 

Payment can be made online using debit cards following the steps below:

Login to the IELTS Online Registration Portal and complete registration.

• Click on “Pay Online”

• Click on “Continue” on the checkout page and you will be redirected to the SeerBit Payment Platform.

• Fill in the personal information required and click “Continue”

• Select the “Pay with Card” option.

• Fill in Debit Card details - Card number, Expiry date and Customer Verification Value (CVV) and select “Continue”.

• Fill in card PIN and “One Time Password” (OTP) to complete payment.

• Payment confirmation will be sent instantly. You will be redirected to the Online Registration Portal for booking confirmation.

• You will receive a payment confirmation and then a registration confirmation emails from the IELTS team within 3 working days. If you do not receive this, please contact our payment support team via exams.nigeria@ng.britishcouncil.org  or 01 460 3093.

This option allows test-takers to receive instant payment confirmation within the online registration portal via First Bank, GT Bank, Zenith Bank, Sterling Bank or United Bank for Africa (UBA). 

Kindly follow the steps below for this payment method: 

• Complete registration on the Online Registration Portal.
• Click on ‘Pay Online”
• Click on “Continue” on the checkout page and you will be redirected to the SeerBit Payment Platform
• Fill in the personal information required and click “Continue”
• Select “Pay by Bank Account” option
• Fill in Bank Account Number and select “Continue”. 
• GT Bank and First Bank Account holders will be redirected to the bank’s internet banking platform to complete the transaction. (You will be required to use a token to complete the transaction)
• UBA Account holders will fill in One Time Password (OTP) and complete payment.
• Payment confirmation will be sent instantly.
• You will be redirected to the Online Registration Portal for booking confirmation. 
• You will receive a payment confirmation and then a registration confirmation emails from the IELTS team within 3 working days. If you do not receive this, please contact our payment support team via exams.nigeria@ng.britishcouncil.org  or 01 460 3093. 

This option allows candidates to make payments by bank transfer.

Bank Transfer: Payment can be made using the account number below ending with the last 8 digits of your IELTS reference number.

Account Number: 98********

Bank Name: Standard Chartered Bank

Account Name: British Council Trading Services (Nigeria) Limited.

Example: If the IELTS reference number is A3-NG050-S-XXXXXXXX, the account number to use will be 98XXXXXXXX

Note:

In the remark/comment field on the payment platform, enter the candidate name e.g Abanga Chinenye

Please note that, the account number includes the last 8 digits of your candidate reference number indicated in your registration email as “Payment reference”. If you use the wrong candidate/payment reference as account details, this can lead to a delay in registration confirmation or cancellation of your test.

Please send the following to ngielts.payment@britishcouncil.org immediately after payment:

• Evidence of payment (summary slip or transfer receipt)
• Reference number
• Candidate full name
• Account holder’s name
• You will receive a payment confirmation and then a registration confirmation emails from the IELTS team within 3 working days. If you do not receive this, please contact our payment support team via exams.nigeria@ng.britishcouncil.org or 01 460 3090.

Confirmation of payment will be sent within 3 working days, otherwise, contact our payment support team via exams.nigeria@ng.britishcouncil.org  or 01 460 3093.