Teams of examiners assess every exam paper. They are specialists in their subjects and follow a strict marking scheme. Principal examiners oversee the process to make sure that grades are awarded fairly.
If a student is awarded a grade that differs significantly from their teacher’s prediction or comparative performance, their exam is automatically re-checked and often re-graded. Borderline grades are also re-marked to ensure the grade is fair.
The exam marking process is carefully designed to be fair to all students. However if you feel that your exam result does not represent your work, you can ask to have your paper re-marked.
Request a re-mark
If you are a school student and believe that your exam results are incorrect, you should talk to your teacher. If your teacher agrees that you should request a re-mark, you will need to contact your school or the British Council. You may need a letter from your teacher to support your request, and in most cases you will have to pay a re-marking fee.
If you are a private candidate, you should contact the British Council.
You can contact us to request a CIE Enquiry About Results form, or collect one from the British Council Examinations Services counter.
Remember: your grade and mark may be lowered, confirmed or raised following the enquiry. If your grade is raised, you may be entitled to a full refund for this service.
Teachers and exam officers must obtain consent from a candidate before ordering a examination re-mark.